Here’s What Some of Our Customer Have to Say About Our Cleaning Service in Gaithersburg, Md and Montgomery County

Press and Praise Testimonials

Nothing Makes Us Happier…

Than hearing that you are a satisfied customer! Here are just a few of our satisfied customers who wanted to share their press and praise four our cleaning service in Gaithersburg and surrounding areas. Want to send some love our way?

Overall Rating / 26 Total Testimonials

4.8 Out of
5 Stars

Lilly's Cleaning Service

4.0 out of 5 stars
- May 22, 2017

Maids were kind, fast, thorough, gentle with fragile belongings

5.0 out of 5 stars
- April 24, 2017

Awesome service!!!

5.0 out of 5 stars
- April 6, 2017

I was impressed with the initial clean. They were more thorough than I expected and did it in less time. And since they did it in less time they charged me less. How professional! I'm a very happy customer.

Edith V. responded - April 17, 2017

Thank you for your kind review Ms. Hoskins.
5.0 out of 5 stars
- March 4, 2017

Spotless service! The crew arrived and finished on time, very professional.

4.5 out of 5 stars
- March 4, 2017

Lilly's crew was right on time, and worked very efficiently the entire time. I was very happy with your service.

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Karen T. and Carl L. from Germantown write:

Dear Lilly’s Cleaning Service,

We wanted to take a moment to let Lilly’s Cleaning Service know that our expectations are exceeded every time! We have enjoyed the services of Lilly’s Cleaning for more than a year now! It is magical the way the Lilly’s Cleaning Service Team arrives on time and in perfect harmony maneuvers quickly and gracefully throughout the townhouse, leaving unquestionable evidence of a sparkling fresh-smelling residence – a million thanks!

Karen T. and Carl L.
Germantown, Maryland


Gail A. from North Potomac, MD, writes:

Dear Lilly,

Once again I want to thank you for the flexibility I receive from your company.

I called your cleaning service on Tuesday, February 6 to report that the heating system in my house was not working and because of that I needed to cancel my regular scheduled cleaning day on Wednesday, February 7. I asked your associate if my cleaning day could be rescheduled later that week. She was very polite and said she would do her best to accommodate me and that she would call me back as soon as she could.

On Wednesday, February 7, my heating system was fully repaired. On Thursday, February 8 I got a call from your service to say that my house cleaning had been rescheduled for Friday, February 9.  This flexibility on the part of your staff and company demonstrates why I have stayed a happy customer for over 15 years.   Your commitment to customer service is beyond compare. Thank you again and i wish you continued success.

Sincerely,
Gail A.
North Potomac, MD


Rebecca B. from Silver Spring writes :

Dear Lilly,

I want to thank you. I have always found your staff to be friendly, helpful, reliable, and efficient. It has been a special comfort to know that any time I might run into difficulties with scheduling or cleaning, you office staff would be immediately available to solve the problem. Your company works on a complete teamwork model that is tremendously successful in delivering clean houses week in and week out. Thanks for being such a wonderful resource.

Your truly,
Rebecca B.
Silver Spring, MD


Kathy K. from Laytonsville, MD, writes:

Hi Lilly!

You know I think the world of you.  Reliable, thorough, and trustworthy, Lilly’s Cleaning Service has been an important part of our household since 1996. It’s such a pleasure to come home to a clean “Lilly’s House”. Lilly’s teams are very conscientious and take care of our home as if it was their own. In taking such good care of us, they truly have become part of our family.

Kathy K.
Laytonsville, MD


Robin L. from Darnestown, MD, writes:

Dear Lilly,

I am pleased to hear you are expanding your business.  As you know, we have been happily using Lilly’s Cleaning Service for over 10 years.  During this time, you have provided us with excellent service at a reasonable cost. We like the way your office staff calls before cleaning to confirm the time the cleaning team will arrive.  Your employees are very dedicated and professional. We know we can count on them to clean our home thoroughly and carefully. We can trust them with our possessions. We appreciate the fact that you take care of your employees and thereby, maintain the same workers for many years.

We also appreciate your flexibility in accommodating our periodic need to change our cleaning schedule when we have company arriving or are hosting a meeting. This is a very important benefit to us.  Thanks for your excellent service over all these years. As we have done in the past, we won’t hesitate to recommend your service to our friends and neighbors.

Mrs. Robin L.
Darnestown, MD


Emily G. from Olney, MD, writes:

Dear Lilly:

Your cleaning service has been such a stress reliever!

Ten years ago I became involved in a building project for my  church. So much time away from home was required I decided to give a house cleaning service a try. I tried two before I found Lilly’s. Very  soon I went from once every two weeks to once a week because I’d become so spoiled.

Thank you for your reliability and thank you for the excellent quality of the work your cleaning teams do.

Sincerely,

Emily G.
Olney, Maryland