Thank you for choosing Lilly's Cleaning Service - we appreciate your business.

We are always striving to improve our service. As part of this effort, would you please take a minute to complete our Customer Satisfaction Survey? Your input is greatly appreciated.

Response-O-Matic Form

 

Customer Satisfaction Survey

Dear Customer: Please help us to offer you a Quality service answering the following questions. Click on Submit when ready to send.

First and Last Name:

Address:

Email address:

Date of last cleaning:


 

 


1. How would you rate the quality of the following services:
Vacuuming:
Excellent Very good Good Fair Poor
Dusting:
Excellent Very good Good Fair Poor
Kitchen:
 Excellent Very good Good Fair Poor
Bathrooms:
 Excellent Very good Good Fair Poor
Dust Baseboards:
Excellent Very good Good Fair Poor
Cleaning Fingerprints:
Excellent Very good Good Fair Poor
           
           

2. How would you rate the Maid service you have received from our Cleaning Specialists?

  Excellent Very good Good Fair Poor
           
3. How would you rate the level of service you have received from our office staff,  
including sales and quality assurance?
  Excellent Very good Good Fair Poor
           

4. Do you receive a return phone call promptly?

  Excellent Very good Good Fair Poor
           
5. How would you rate the attitude/friendliness from our office staff?
  Excellent Very good Good Fair Poor
           
6. How would you rate the attitude/friendliness of your Maids?
  Excellent Very good Good Fair Poor
           
7. Would you recommend our service to your friends or family?
  Yes No      
  Why or why not?
           
8. What do you like best about Lilly's Cleaning Service?
           
Any suggestions you have to improve our Maid service are greatly appreciated!