Here’s What Some of Our Customer Have to Say About Our Cleaning Service in Gaithersburg, Md and Montgomery County

Nothing Makes Us Happier…

Than hearing that you are a satisfied customer! Here are just a few of our satisfied customers who wanted to share their press and praise four our cleaning service in Gaithersburg and surrounding areas. Want to send some love our way?

Overall Rating / 36 Total 1st-Party Reviews

4.8 Out of
5 Stars

Lilly's Cleaning Service

5.0 out of 5 stars
- March 10, 2018

We’ve used Lilly’s for over 20 years. Every crew we’ve had have been professional, reliable and trustworthy. The Office administration is flexible and easy to work with when schedule or cleaning arrangements need adjusting. So glad they are in our lives!


5.0 out of 5 stars
- January 31, 2018

I want you to know how much I appreciate the extra effort your crew expended at my home on January 19, 2018. In addition to their regular excellent job in our home, without being asked, they took the initiative and decided to clean up the tree leaves that were on my porch and carport. They did an excellent job, showing that they took that task seriously. When I returned home, I was very pleased to see how much better the front of our house looked.


5.0 out of 5 stars
- January 22, 2018

The crew that has been coming are very detailed oriented, and I greatly appreciate how dedicated they are to our home and family. Thank you for all that you do!


5.0 out of 5 stars
- January 20, 2018

Good experience. Easy and accommodating to schedule the first professional deep clean. Lilly’s worked with our schedule to make it work.


3.5 out of 5 stars
- October 26, 2017

I love the customer service, from my first visit with Karen to my cleanings. The cleaning service seemed to be good too.


Edith V. (Thank you for the feedback!) responded - October 26, 2017

It was such a pleasure speaking with you this Morning Ms. Boyle. I have made proper notes to your account for the future. As I mentioned to you, our goal is to deliver a constant high quality service in every visit every time.

Looking forward to service your home next time.

Thank you!
Edith Valle
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Karen T. and Carl L. from Germantown write:

Dear Lilly’s Cleaning Service,

We wanted to take a moment to let Lilly’s Cleaning Service know that our expectations are exceeded every time! We have enjoyed the services of Lilly’s Cleaning for more than a year now! It is magical the way the Lilly’s Cleaning Service Team arrives on time and in perfect harmony maneuvers quickly and gracefully throughout the townhouse, leaving unquestionable evidence of a sparkling fresh-smelling residence – a million thanks!

Karen T. and Carl L.
Germantown, Maryland

Gail A. from North Potomac, MD, writes:

Dear Lilly,

Once again I want to thank you for the flexibility I receive from your company.

I called your cleaning service on Tuesday, February 6 to report that the heating system in my house was not working and because of that I needed to cancel my regular scheduled cleaning day on Wednesday, February 7. I asked your associate if my cleaning day could be rescheduled later that week. She was very polite and said she would do her best to accommodate me and that she would call me back as soon as she could.

On Wednesday, February 7, my heating system was fully repaired. On Thursday, February 8 I got a call from your service to say that my house cleaning had been rescheduled for Friday, February 9.  This flexibility on the part of your staff and company demonstrates why I have stayed a happy customer for over 15 years.   Your commitment to customer service is beyond compare. Thank you again and i wish you continued success.

Gail A.
North Potomac, MD

Rebecca B. from Silver Spring writes :

Dear Lilly,

I want to thank you. I have always found your staff to be friendly, helpful, reliable, and efficient. It has been a special comfort to know that any time I might run into difficulties with scheduling or cleaning, you office staff would be immediately available to solve the problem. Your company works on a complete teamwork model that is tremendously successful in delivering clean houses week in and week out. Thanks for being such a wonderful resource.

Your truly,
Rebecca B.
Silver Spring, MD

Kathy K. from Laytonsville, MD, writes:

Hi Lilly!

You know I think the world of you.  Reliable, thorough, and trustworthy, Lilly’s Cleaning Service has been an important part of our household since 1996. It’s such a pleasure to come home to a clean “Lilly’s House”. Lilly’s teams are very conscientious and take care of our home as if it was their own. In taking such good care of us, they truly have become part of our family.

Kathy K.
Laytonsville, MD

Robin L. from Darnestown, MD, writes:

Dear Lilly,

I am pleased to hear you are expanding your business.  As you know, we have been happily using Lilly’s Cleaning Service for over 10 years.  During this time, you have provided us with excellent service at a reasonable cost. We like the way your office staff calls before cleaning to confirm the time the cleaning team will arrive.  Your employees are very dedicated and professional. We know we can count on them to clean our home thoroughly and carefully. We can trust them with our possessions. We appreciate the fact that you take care of your employees and thereby, maintain the same workers for many years.

We also appreciate your flexibility in accommodating our periodic need to change our cleaning schedule when we have company arriving or are hosting a meeting. This is a very important benefit to us.  Thanks for your excellent service over all these years. As we have done in the past, we won’t hesitate to recommend your service to our friends and neighbors.

Mrs. Robin L.
Darnestown, MD

Emily G. from Olney, MD, writes:

Dear Lilly:

Your cleaning service has been such a stress reliever!

Ten years ago I became involved in a building project for my  church. So much time away from home was required I decided to give a house cleaning service a try. I tried two before I found Lilly’s. Very  soon I went from once every two weeks to once a week because I’d become so spoiled.

Thank you for your reliability and thank you for the excellent quality of the work your cleaning teams do.


Emily G.
Olney, Maryland